Customer support
GET SET UP
A straightforward guide to your software, downloads and customer account.
01 / Installation
WINDOWS VST3
Download the correct release package. When a plugin is released, its download page will show the verified Windows package and version details.
Follow the included instructions. Extract the ZIP or run the supplied installer, depending on the release. The package's instructions identify the destination folder and any sample-library steps.
Rescan plugins in your DAW. Make sure your DAW is scanning the location where the VST3 was installed. Restart or run a plugin scan if it does not appear immediately.
Final host compatibility and installation requirements will be listed per release after testing.
02 / Account
YOUR ACCESS
You can create a Fractal Hymn customer account. When the paid store and downloadable files go live, purchase and delivery details will be provided through the checkout and order emails.
Customer sign in ↗03 / Downloads
RELEASE LIBRARY
Check the downloads area for available build packages and version information.